Thursday, November 13, 2014

Thursday Tutorials: Now It's Easier to Select How You Like/Comment on Posts on Facebook

There was a recent change to many Facebook Pages.  If you don't have the change yet, you will soon.  This change is actually a good thing - it makes it easier for you to like and post as yourself instead of your page on posts on your page.

On every post now, you have a drop down to chose whether you like/comment as the page you're on, as yourself, or as one of your other pages.

Here's an example:

As you can see, on the right of the Like, Comment, Share line is a picture with an arrow.  When you click on the arrow you will get a list of pages/yourself to chose from.  Your personal profile is at the top of the list, the page you're on is automatically checked and other pages are below that and you may have to scroll to select them all.  The choice menu looks like this:


Simply select your profile if you want to like/comment/share as yourself before you post and you're set. You can also use this to easily comment as one of your pages if you chose to do so.

I like simplicity and this has definitely been simplified.

Thursday Tutorials are a series of tutorials designed to help people who may not be as Facebook savvy as other people.  Some tutorials will be targeted towards newbies to the social media world, others will include tutorials for more advanced users.  Thursday Tutorials are written for the layman and are designed with everyone in mind.  You can find all the Thursday Tutorials by clicking on the Thursday Tutorials tag below.

Wednesday, November 12, 2014

Wednesday Words: Follower

The words for this week and next week are connected and should be pretty obvious, but if you're new to social media, you may be confused by the terms.  This week's term is follower.  Next week's term is following.

Follower is a term native to Twitter but is also used on Instagram, Pinterest and Tumblr. A follower is a person (or sometimes brand) that takes interest in you to actually follow you on one or multiple social media sites. A follower could be considered the equivalent of a "like" on a Facebook page.

The actual definition of follower, according to the dictionary, is "an adherent or devotee of a particular person, cause, or activity." Which actually defines it pretty well.

Followers often retweet/repost things they like or find interesting from people they follow. Followers for brands are especially important as they help increase the brand's reach as well as communicating with the brand or individual about what they like/don't like.

Followers can often also encourage others to follow you, whether it be through Follow Friday or just from people seeing that they've followed you so they do too.

Followers can be helpful and it's a good idea if you are building your brand not only to have followers, but to follow others as well.

Wednesday Words are a series of definitions released on Wednesday each week regarding a word found specific to Facebook's social media platform, or may be a generic word dealing with social media. These definitions are to help provide you with a better understanding of common and uncommon terms associated with Facebook and social media. You can find all the Wednesday Words by clicking on the Wednesday Words tag below.

Tuesday, November 11, 2014

Thank You, Veterans

We're skipping this week's Tuesday Tips instead to honor our Veterans.

I come from a family of military veterans so recognizing them has always been a part of my life.  My father, who passed away five and a half years ago, was a Marine who served in the Korean war. His brother, my uncle, was also a Marine who served in the same war. My brothers served in the Army - one as an officer, the other in the reserves.  My brother in law was in the Army and retired as Lt. Colonel. A couple of my nephews have served. My husband was in the Air Force and my father-in-law, also deceased, was in the Navy.

I also have many friends who have lived, and some who have died, in service in the military.

To all of them, thank you for your service. It is greatly appreciated.

Monday, November 10, 2014

The Monday Search: Job Listings Current as of 11/10/14

There are many jobs available out there for people knowledgeable about Social Media, but sometimes finding the job isn't easy.

Don't worry! Each week (when I have time) I will be featuring 3-5 jobs currently available as of Monday. Additional sites will be linked at the very bottom of the article and listed as sources. Other sites may be listed as well.

Here are this week's job listings I found interesting:

The Woods & Co is hiring a Social Media Coordinator in New York, NY

Responsibilities:

  • Develop creative content and publish through various social media channels including Facebook, Twitter, Pinterest, Instagram and more.
  • Manage day-to-day interactions with online communities.
  • Design original artwork for client’s social media pages.
  • Monitor effective benchmarks for measuring the impact of social media programs, and analyze, review, and report on effectiveness of campaigns in an effort to maximize results.
  • Build online events and campaigns that foster excitement and increase response: likes, fans, followers, partners, donors and volunteers.
  • Create client reports that communicate the social media program’s activities, engagement, deliverables and the client’s ROI.
  • Promote and support The Woods & Co blog.
  • Identify opportunities to grow client’s and The Woods & Co’s audience and voice.
  • Regularly provide feedback of insights gained from social media monitoring to the PR team, to ensure that social outreach is fully integrated with print, web, PR and event marketing in a timely fashion.
  • Continuously explore new and existing social platforms, services and tools to increase reach and engagement. 
  • Build strong relationship within the social media products community including leading technology providers, startups and opinion leaders.

Qualifications:

  • Bachelors Degree in a related field (Communications, Journalism, Marketing, PR, Advertising etc.).
  • 2 - 4 years experience managing social channels for a brand along with public relations, advertising, graphic design, blog writing and/or social media marketing expertise.
  • In-depth knowledge and understanding of social media platforms and their respective participants (Facebook, Pinterest, YouTube, Twitter, Instagram, etc.) and how they can be deployed in different scenarios with examples showing successful work from concept to completion.
  • Strong knowledge of Adobe PhotoShop, InDesign and Illustrator.
  • Strong project management or organizational skills.
  • Proven ability to execute programs that increase positive interaction, build audience, maintain relationships and share client’s voice.
  • Creative thinker, able to develop new concepts and collaborate with a team to execute on them.
  • Ability to develop reporting and communications metrics that drive success and show results from efforts.
  • Excellent copywriting and communications skills with some experience with photography and video preferred.
  • Experience working with social media software & analytics.

For more information: http://www.mediabistro.com/alltwitter-jobs/jobview.asp?joid=173518&c=jfbatl

AMC Networks is hiring a Social Media Manager for Sundance TV in New York, NY

Responsibilities:

  • Create and manage editorial calendar, from conceptualizing and copy creation to approvals and posting
  • Be able to articulate Sundance TV’s brand voice, priorities, and assets to ensure all posts are on point and on schedule
  • Oversee required promotion for digital, sales, and marketing partnerships, including copywriting, scheduling, and capturing screenshots
  • Act as community manager, overseeing responses to fan inquiries and escalating comments as necessary
  • Review and analyze social media metrics, competitive activity, and research to make recommendations
  • Explore new social media platforms and initiatives to help grow consumer engagement and awareness
  • Keep up to speed with changes that may affect Sundance TV’s presence on social and digital platforms

Qualifications:

  • 5-7 years working in social media
  • Bachelor’s Degree in Liberal Arts, Marketing or Communications preferred
  • Must have experience working with agencies
  • Exceptional communications skills 
  • Extremely organized with strong attention to detail
  • Professional and proactive
  • Highly motivated, diligent, and proactive 
  • Strong multi-tasking skills and an ability to work in a dynamic, fast-paced environment
  • Team player with a "can-do" attitude
  • Passionate about TV, film, and entertainment media
  • Demonstrates knowledge and understanding of emerging technologies

For more information: http://www.mediabistro.com/alltwitter-jobs/jobview.asp?joid=173509&c=jfbatl

Newsday Media Grop is hiring a Social Media Moderator in Melville, NY 

Responsibilities:
We are looking for Cablevisionaries who always keep the customer first in mind, who insist on continuing to learn every day, who thrive in a highly collaborative work environment and who when presented with a challenge, don't quit until they find a solution.

Newsday.com is looking for a Social Media Moderator to help manage our Twitter, Facebook and overall social media strategy, oversee comments on the website and manage user-generated content from our headquarters in Melville, Long Island. The ideal candidate is a sharp, hardworking and flexible journalist who lives and breathes social media 24/7. We’re looking for someone to help us to engage users on social media sites such as Facebook, Twitter, Tumblr, etc. Brainstorm, draft and implement strategies to guide our social media efforts. Monitor comments and user-generated content on newsday.com. Work with editors and reporters on using social media in newsgathering. Steer tips on breaking news/community news to the appropriate online and print editors. Build and maintain relationships with other websites, and serve as a conduit for ideas. Participate in special projects as assigned.

Qualifications:

  • Bachelor's degree in journalism, mass communications or related field. 
  • Previous experience in a newsroom setting. 
  • Good understanding/knowledge of community-building and newsgathering on social media sites/blogs. 
  • Solid copy-editing and sharp writing skills to engage our audience. 
  • Flexibility to work various shifts and monitor online content. 
  • Reliable transportation to and from our Melville, Long Island office. 
  • Experience with PHP, Javascript, MySQL and/or data visualization a plus. 

For more information: http://www.mediabistro.com/alltwitter-jobs/jobview.asp?joid=173493&c=jfbatl

Other listings:
The Monday Search is a brief listing of jobs available for those in the social media marketing field. All jobs are found through internet searches and are just featured because they are of interest to me. Monday Searches will contain links to sites with other job listings in addition to the ones listed here.  If you are interested in having a Social Media job opening featured for your company, please send me a message via Facebook on my page or my profile.

Wednesday, November 5, 2014

Wednesday Words: Application Programing Interface (API)

If you have a website/blog for your brand, you may have heard that there are various APIs for social media to use to integrate your website and or forums with that form of social media.  API is short for Application Programming Interface and it allows software applications to interact with other software applications.

With websites, you often have to work with various social media developer tools and their API to get plugins for that social media to work on your website.

A great example of use of social media API is Xenforo forums. They have a plugin which works with Facebook and Twitter's API's to allow users to register and login to forums via their social media accounts.

Another example is the "Like" widgets you can find on various Wordpress based sites (like mine here: http://www.gracesnoke.com ).  These all make use of APIs.

For more information, check out developer tools on Facebook and Twitter.

Wednesday Words are a series of definitions released on Wednesday each week regarding a word found specific to Facebook's social media platform, or may be a generic word dealing with social media. These definitions are to help provide you with a better understanding of common and uncommon terms associated with Facebook and social media. You can find all the Wednesday Words by clicking on the Wednesday Words tag below.

Monday, November 3, 2014

The Monday Search: Job Listings Current as of 11/03/14

There are many jobs available out there for people knowledgeable about Social Media, but sometimes finding the job isn't easy.

Don't worry! Each week (when I have time) I will be featuring 3-5 jobs currently available as of Monday. Additional sites will be linked at the very bottom of the article and listed as sources. Other sites may be listed as well.

Here are this week's job listings I found interesting:

The Ad Council is hiring a Director Public Relations and Social Media in New York, NY

Responsibilities

  • Oversees the development, implementation and management of PR/social media programs
  • Counsels Ad Council campaign managers on public relations and social media activities and opportunities designed to extend the reach of the campaigns.
  • Develops and implements programs to raise awareness and increase engagement with the Ad Council’s brand among key constituents (ad agency, media, board, consumers, etc.).
  • Drafts external communications related to Ad Council and campaign news including plans, press releases, presentations and talking points for spokespeople for various events and press conferences.
  • Develops and maintains relationships with bloggers and online press, as well as key influencers; Conducts outreach to national and local press across all media.
  • Conducts research on potential social media and PR agency partners, as well as other strategic partners and potential spokespeople.
  • Reviews and approves messaging/posts and additional content developed for campaign social media channels (i.e. videos, social graphics, etc.).
  • Manages relationships with external PR, social media and digital agencies and freelancers.
  • Drafts Requests for Proposals (RFPs) and evaluates proposals on behalf of Ad Council clients.
  • Writes and edits Ad Council publications including its Board Quarterly, Adlibbing and Annual Report.
  • Monitors Ad Council, campaign, issue and PR/social media industry news coverage, and prepares coverage reports

Qualifications

  • Bachelor’s degree
  • 5-7 years of experience in public relations and social media
  • Proven media pitching skills and results in all forms of media with proven track record in online/social media (broadcast, print and online)
  • Experience with using social media, including social networks, blogs, mobile/location-based and emerging technologies
  • Strong computer skills, including Microsoft Work, Excel and PowerPoint
  • Ability to understand technical concepts and convey them in a simple and concise way.
  • Excellent organizational skills and attention to detail
  • Self-motivated and goal-oriented
  • Excellent verbal and written communication skills
For more information: http://www.mediabistro.com/alltwitter-jobs/jobview.asp?joid=173207&c=jfbatl

Salon Media Group, Inc., is hiring an Assistant Social Media Editor in New York, NY

Responsibilities
We’re looking for someone with progressive ideals who is passionate about using social media to connect Salon's stories with our very engaged audience. You will work with our social media editors on our main Facebook and Twitter accounts, and work to grow our audience on feeds connected to Salon's various verticals, as well as on new and emerging social media networks. You will help schedule and build our overnight and weekend social media plans. This editor will also work with Salon's writers and editors to build conversation around our stories. You will also work with our many content partners and work to expand our partnership program.

This editor must be a fast thinker and writer, energetic and engaged with both politics and culture, and a social media junkie. You must also have strong news judgement, and exercise responsibility on all social platforms.

The successful candidate will also understand how to craft, package and write display copy to engage our sophisticated audience.

Qualifications
Strong candidates will live in New York City and have:

  • A minimum 1-2 years writing/editing/social media experience, or exceptional internships and ambition.
  • Tremendous organizational skills under intense deadline pressure
  • A strong familiarity with the Salon brand
  • The ability to react fast, and creatively, to breaking news
  • Experience working in digital media and with social media
  • Experience and success building audience through social networks, or the passion and know-how to strategize engagement and growth
  • Ideas for driving Salon beyond Facebook and Twitter, and growing our readership on Whisper, Pinterest, Tumblr and other social networks
  • The ability to use real-time metrics to guide social strategies

For more information: http://www.mediabistro.com/alltwitter-jobs/jobview.asp?joid=173191&c=jfbatl

Michelson on Medicine is hiring a Part-Time Social Media Manager in New York New York

Responsibilities
We are looking for a part-time social media manager to develop the online presence for a growing authority in healthcare.

This is for a highly credible expert in medical case management. He is the founder of a newly minted media company that will be creating content on a number of important platforms with a mission to start a movement for changes in medical care.

Expert is publishing his first book in the Fall of 2015. Prior to the launch, we are looking to establish his social channels (Facebook, Twitter, Pinterest, LinkedIn, etc), recruit an audience of likeminded followers, and build an engaged community that discusses all topics relating to personal health and heath care.

Qualifications
Candidates should have a proven strategy and demonstrable track record for establishing and growing personal brands social media presence. It is also beneficial but not required to have experience in content distribution through Huffington Post, LinkedIn and other platforms.

When you apply, please provide links to pages you have managed as well as relevant audience growth statistics.

The office is located in New York, but candidates can work remotely 10 hours per week minimum, with work to ramp up closer to publication.

For more information: http://www.mediabistro.com/alltwitter-jobs/jobview.asp?joid=173183&c=jfbatl

Muscular Dystrophy Association is hiring a Social Media Manager in Haymarket, IL

Responsibilities:
  • Manage the organization’s various social media pages and day-to-day social media activities for, but not limited to, Facebook, Twitter, Instagram, Pinterest, Google+ and YouTube.
  • Provide strategic social media strategy and counsel to business leaders in the key departments, such as in Research, Healthcare Services and Advocacy, Income Development, Human Resources, etc.
  • Create, curate and manage all published content (images, video and copy) to reach the organization’s clients and supporters.
  • Develop and expand the organization’s online communities and outreach efforts.
  • Create a workable infrastructure and established processes that enhance our collective ability to generate consistent social messaging for the organization in our communities. Establish regular meetings, agenda and priorities for field social media panel that mirrors overall organization program focus and follows communications and marketing calendar. 
  • Work with PR staff to provide and support the development of social media messaging templates that effectively tell our story and can be localized by community-based staff and volunteers for social media. 
  • Listen, respond, ask questions and engage with our online communities in a timely and positive manner.
  • Work in tandem with the VP of PR and Community Programs on breaking news or crisis management situations as needed.
  • Identify threats and opportunities in online user generated content surrounding the organization’s brand and business. Report notable threats to appropriate management. 
  • Develop a strategic and implementation plan for year-round social media campaign promotion.
  • Work with team to design and create promotions and social ad campaigns. The Manager will work with the Digital Marketing lead to outline and manage social ad budget.
  • Identify social media trends, trending topics and relevant opportunities for visibility tied to the organization’s programs and mission.    
  • Help establish, follow and support compliance of nationwide branding, messaging and creative services guidelines.
  • Analyze and measure results of social media projects.
  • Responsible for securing and managing social media-vendor relationships and contracts.  
Requirements:
  • Customer Service: Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service. Responds to requests for service and assistance. Meets commitments.
  • Interpersonal Skills: Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
  • Oral/Written Communication: Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings. Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
  • Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time. Supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity.
  • Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
  • Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
Qualifications:
  • Bachelor's degree or equivalent, preferably in journalism, communications, public relations, marketing or related field.
  • At least 2+ years of social media and/or public relations and/or communications experience, ideally for a nationwide organization with a widespread community presence.
  • Demonstrates creativity and documented immersion in social media. (Present links to pages as examples).
  • Displays in-depth knowledge and understanding of social media platforms, their respective participants (Facebook, Twitter, Google+, YouTube, Instagram, Pinterest, etc.) and how each platform can be deployed in different scenarios.      
  • Proven ability to apply strategic social media objectives as they relate to growing the community and increasing engagement through shares, likes, comments, posts, retweets, regrams, etc.
  • Experience in supporting various campaigns and multiple account management, including measuring and reporting results and insights to the various social platforms.
  • Demonstrated track record in developing and implementing short and long-term social media communication plans, and the ability to work effectively with senior management and partners.
  • Experience in pulling together and influencing a team to create and lead social media initiatives at local and regional levels, exercising leadership/influence without formal authority.
  • Maintains a working knowledge of principles of SEO including keyword research and knowledgeable in the principles of real-time content marketing using both search marketing and social publishing tactics to help your audience find you, and you find them, in order to attract and engage supporters.
  • Demonstrates winning social customer service techniques. Possesses great ability to identify potential negative or crisis situation and apply conflict resolution principles to mitigate issues.
  • Experience in working with social media page management software, e.g., Hootsuite. 
  • Experience preferred in any of the following industries: healthcare, corporate philanthropy, human services or PR agency (with social media responsibilities in these industries) or work with a national nonprofit.
  • Strong content strategy, writing, editing, storytelling, interpersonal, diplomatic and verbal communication skills required.
  • Must possess highly evolved teamwork skills as well as strong time management skills.
  • Strong and effective leader and counselor with a documented track record of success helping organizations develop content that leads to growth of likes, reach, engagement and promotion.
  • Disciplined planner who can plan high quality visual and content-rich social media plans that drive successful outcomes.
  • Knowledge in creating and using Facebook ads to grow online community and preferably drive online donations. 
  • Highly collaborative and strong consensus builder; capable of exercising positive influence in driving outcomes.
  • Excellent project management skills and client-centered orientation. 
  • Demonstrated ability to leverage new and emerging social media channels.
  • Desire and ability to thrive in fast-paced environment.
  • Motivated by mission-driven organization whose aim is ultimately to cure muscle disease and save lives.
  • Capable of not only crafting clear, compelling and consistent online messaging, but successful at building consensus and driving internal alignment so staff at all levels use it effectively.
  • Capable of setting clear priorities, then nimble enough to adjust as new opportunities arise.
  • Proficiency with MS Office applications. Plus, experience in using social media software.  

For more information: http://www.careerbuilder.com/jobseeker/jobs/jobdetails.aspx?sc_cmp1=js_jrp_jobclick&APath=2.21.0.0.0&job_did=JHQ0D96LRSZDRRDQMCL&showNewJDP=yes&IPath=JRKV0B

U-Haul is hiring a Social Media Content Strategist in Phoenix, AZ

Responsibilities
The U-Haul Social Media Team is looking for a Content Strategist who is experienced in the publication of a brand’s content through social channels. This individual will work closely with marketing managers, web analytics and other communications teams to establish a content marketing strategy for U-Haul Social Media profiles and social media administered sites. The ideal candidate understands the channels our audience is using, knows the nuances and context for each, and knows how to maximize company resources to drive impact across digital channels. This position will manage and define the plan for a continuous publishing schedule for social media profiles and social media administered sites, and analyze what content is performing well and how to improve. The ideal candidate will have a demonstrated proficiency in earning audience attention through classic inbound techniques (search, social). This includes a solid understanding of SEO and the way to create content that attracts attention. This individual also will work closely with our external partners on content sharing and planning.

Qualifications

  • 3-5 years+ professional experience in developing and analyzing digital campaigns and social media marketing campaigns
  • Undergraduate degree in either Communications, Marketing, Advertising, Statistics, Media Studies, Business and/or related fields
  • Understand SEM and SEO best practices to assist digital team with site and campaign optimization to improve search engine rankings through content marketing.
  • Strong analytical skills and ability to provide recommendation based on insights
  • Excellent written and oral communication skills, consulting skills and ability to collaborate and work well with others

For more information: http://www.careerbuilder.com/jobseeker/jobs/jobdetails.aspx?sc_cmp1=js_jrp_jobclick&APath=2.21.0.0.0&job_did=JHN2XD6YDQ42KXLC4Y2&showNewJDP=yes&IPath=JRKV0B

Camping World is hiring a Social Media Specialist in Prairie View, IL

Responsibilities

  • Create, manage and report on day-to-day social media content
  • Interact with consumers/customers in real time on various social media platforms
  • Manage social advertisement campaigns on Facebook and Twitter, requiring consistent status updates to business leaders
  • Partner with Social Media manager to consistently increase consumer loyalty and engagement in social media efforts
  • Identify opportunity areas and conduct research in order to leverage social media activities and strategies
  • Ensure social media platforms and channels are effectively aligned with the Camping World and Good Sam brand and overall business strategy
  • Monitor trends in social media tools and applications, and apply that knowledge to the use of social media strategies within the business
  • May cross train to perform other duties

Qualifications

  • Degree in Marketing/Advertising or Communication, or equivalent experience required
  • Minimum of 3 years of experience in social media required
  • Capable of performing tasks independently, and meet objectives with little supervision
  • Proficiency in Microsoft Office including Word, Excel, PowerPoint, and Outlook; as well as social media platforms including Twitter, Instagram, Facebook, Pintrest, and other comparable and up-and-coming social media channels
  • Experience with third-party social media software tools such as SocialBro, Hootsuite, Sprout Social and other relevant social listening or engagement tools
  • Well-developed written, verbal and presentation skills
  • Attention to detail, with excellent follow-up skills
  • Ability to think both creatively and strategically
  • Ability to multi-task and perform in a fast pace, changing environment

For more information: http://www.careerbuilder.com/jobseeker/jobs/jobdetails.aspx?sc_cmp1=js_jrp_jobclick&APath=2.21.0.0.0&job_did=JHV5PK6ZTYMD1X2VM7Q&showNewJDP=yes&IPath=JRKV0A

Other listings:
The Monday Search is a brief listing of jobs available for those in the social media marketing field. All jobs are found through internet searches and are just featured because they are of interest to me. Monday Searches will contain links to sites with other job listings in addition to the ones listed here.  If you are interested in having a Social Media job opening featured for your company, please send me a message via Facebook on my page or my profile.

Sunday, November 2, 2014

Sunday Reflections: The last month

I've often mentioned if I don't get posts written ahead of time, they won't get done and posted on time like they're supposed to.  The lack of posts from the past few weeks is a perfect demonstration of that.  Real life stresses, writing for my day job, other things going on and me just wanting to relax and not do any writing on the weekends led to these posts being behind or, in many cases, not completed at all.

Seeing as November is NaNoWriMo month, in which I am actively going to be participating, and the fact we are buying a house and moving into said house, I am making an effort to have the posts scheduled ahead of time so that all I have to do, in some cases, is put in last minute details.  Other posts will just be scheduled out and ready to go.  I'm also trying to have posts ready to go on other sites I write for so that I don't get overwhelmed and buried again.

As always, I am looking for questions to answer as part of the blog as well.  Please feel free to leave them as comments here or anywhere else.  Also, if you're interested in being a guest blogger on a regular basis (or even just once or twice,) feel free to contact me.